Why we started
We met in 2022 while working together in investment banking, where we gained the experience that would later shape West Country Digital. Will developed automation tools and integrated AI into the bank’s internal processes, while Harvey saw first hand how much clients value fast, clear communication. Our experience in investment banking also showed us the importance of secure and properly tested systems, alongside exceptional client service. We started West Country Digital to bring that same approach to smaller businesses, and home care is where it has made the biggest difference.
Our work with Lilies Home Care showed us how much time care agencies lose to paperwork, disconnected systems and recruitment admin. We now work directly with care providers, understand how their agencies operate and develop solutions that give time back to care. Whether creating a professional website, automating carer recruitment or building bespoke care software, our focus is on understanding what each agency needs and delivering something that genuinely improves how it works.
We are both proud to be from Bristol, and that is reflected in our name and our approach. We value clear communication, close collaboration and long-term working relationships. What we enjoy most is helping care providers simplify their day-to-day operations so their teams can spend more time on what matters most, the people they care for.