West Country Digital

Clear pricing
Agreed upfront

We do not have a set price list because everything we build is tailored to your care agency. What you pay depends on the scope of the work, the size of your agency and the standards your care service needs to meet. Your price is agreed upfront and stays fixed throughout. It all starts with a free 30 minute call

Book a call
  • AutomationA fixed fee based on the value delivered and a monthly retainer where applicable
  • SoftwareA fixed build fee, then a monthly retainer for support and maintenance
  • Websites£0 to build, then £30 per month to go live

Need more than one service? Combine them into one package with a single clear quote and preferential pricing

How we work out your price

No two care agencies work in the same way, so no two prices are the same. We get to know how yours runs first, so your price covers exactly what you need. You will never pay for a feature your agency does not need, and there are no per-carer or per-client fees

  • The scope of the work

    From automating a single task to building a complete system, the size of the job shapes your price

  • Care sector requirements

    CQC expectations, UK GDPR and NHS data security standards are designed in from the start, rather than added on later

  • The value it creates

    For automation, our price reflects the time and cost savings the system provides

  • Ongoing costs

    Where applicable, your monthly retainer is agreed upfront and clearly outlines what is included

Our pricing promise

  • Agreed before we startYour scope and price are set out in writing and fixed from day one
  • No open ended costsNo hourly billing and no unexpected invoices, so you always know what comes next
  • Support from the team who built itDirect access to the people who know your system inside out, at no extra cost

How each service is priced

Automation

Priced on value

Every automation is built to save your office time and money, so the price is based on that value. We measure what the process costs you today, agree the result we are aiming for and agree the price before we start

How you pay

  1. Free callWe learn how the process works today and what it is costing you
    Free
  2. Written proposalSets out what we will build, your fixed fee and the result it will deliver
    Nothing to pay
  3. BuildMost systems are live within two to four weeks of your approval
    Nothing to pay
  4. Live and deliveringInvoice sent only once the system is performing as agreed
    Fixed fee
  5. After it goes liveSome keep running at no extra cost. Others have ongoing costs such as AI usage or hosting, agreed with you upfront
    Nothing or monthly

When there is a retainer, it covers

  • Proactive monitoring to identify and resolve issues early
  • Maintenance to keep everything running reliably
  • Fixes if something goes wrong
  • Updates as your tools and processes change
  • Ongoing support from our team
  • A direct contact who understands your setup
If it does not deliver, you do not payIf the system does not deliver the result we agreed at the start, you do not pay the implementation fee

Software

Fixed build fee and monthly retainer

Your care software is tailored to your agency and built to your exact specification, so the price is fair and reflects only what you need. The build fee is fixed and paid in two halves

How you pay

  1. Free call30 minutes to learn how your agency works and what you need
    Free
  2. Plan and agreeA written scope with a fixed price for the build and your monthly retainer
    Nothing to pay
  3. Build beginsWe aim to deliver as quickly as possible, with your timeline agreed before we start
    First half of build fee
  4. Review and go liveYou have 10 calendar days to test your software. We fix anything that does not match the agreed plan, and once you are happy, it goes live
    Second half of build fee
  5. Monthly retainerPaid each month, starting the day your software goes live
    Monthly

Your monthly retainer covers

  • Ongoing maintenance to keep it running smoothly
  • Fixes if something goes wrong
  • Monitoring, with alerts for errors and failed jobs
  • Nightly encrypted backups of your data
  • Security checks on every change we make
  • Support from the team who built it
Replace several tools with oneEvery feature is included, with no paywalls or per-feature upgrades, and it can replace the rostering, care planning and other subscriptions you pay for today

Websites

£0to build

£30per month once live

We build your website for free, so your agency can compete online on the quality of your care, not on how much you can afford to spend. No setup fee and no long contract, so you can cancel any time

How you pay

  1. Free call30 minutes to learn about your agency and what you want from your new website
    Free
  2. See it in 48 hoursWe design and write your first version around your agency
    Free
  3. Review and request changesAt least seven days to ask for anything you would like changed
    Free
  4. Go liveYour monthly service begins once you are happy. There is no setup fee or long contract, you can cancel any time and your domain stays yours
    £30 per month

Your £30 a month covers

  • Hosting and security, so your website stays online and protected
  • Daily backups of your website
  • Monitoring and maintenance to keep it running smoothly
  • Content changes whenever your services or vacancies change
  • Connecting your domain
  • Direct support from our team
Everything in one simple monthly feeHosting, security, backups and updates would usually mean several separate bills and your own time. Here it is all handled for you

Frequently asked pricing questions

More answers are available on our FAQs page

How long does it take to get a quote?

Usually within a few days of our consultation, once we have the information we need to define the scope. We review what your agency needs and put together a clear proposal for you to consider

Is the price negotiable?

We price each project around the agreed scope. If you have a budget in mind, we can discuss changes to the scope and agree what to include before work begins

Can you match another agency’s quote?

No. Other agencies may work to a different model, so their quotes will not necessarily cover the same service. Our pricing reflects the commitments, compliance standards and direct support from our team described on this website, alongside the work itself.

How do we pay?

We typically invoice for payment by bank transfer, while standalone website subscriptions are paid through Stripe

When is our monthly retainer due?

Your monthly retainer is due one month after your service goes live, then on the same date each month. Your payment date follows your go live date rather than a set day for every client

Get your free quote

Book a free 30 minute, no obligation call to discuss what you are looking to achieve. Whether it is automation, software or a website, we will talk it through together and send you a clear quote

Book a call